Meredith Williams
13th October 2022
A number of home loan lenders have announced financial relief packages to assist those affected by COVID-19.
We have compiled a list of lenders, contact numbers and links to their websites to help you get in touch quickly and get the support you need.
Below is a list of some of the key home loan lenders and information on their COVID-19 relief packages:
AMP: 1300 130 191, Experiencing financial hardship
ANZ: 1800 252 845, Customer Connect
BOQ: 1800 079 866, Financial Hardship Assistance
BankSA: 1800 679 461, BankSA Assist
Bankwest: 1300 769 173, Experiencing financial hardship
Bendigo and Adelaide Bank: 1300 652 146, Financial difficulty assistance
Citibank: 1800 722 879, Hardship assistance
Commonwealth Bank: 1300 720 814, Emergency assistance
HSBC: 1300 555 988, Financial difficulty
ING: 1300 349 166, Financial Hardship
Macquarie Bank: 1300 363 330, Financial Hardship
ME Bank: 1300 500 520, ME Bank financial hardship
MyState: 13 800 1, MyState financial hardship
NAB: 1800 701 599, Financial Hardship
Rabobank: 1800 025 484, Financial Hardship
Rural Bank: 1800 660 115, Financial Hardship
St. George Bank: 1800 629 795, St. George Assist
Suncorp Bank: 1800 225 223, Suncorp Customer Assist
Westpac: 1800 067 497, Westpac Assist
If you are experiencing financial hardship, UNO can also assist you to identify options to consider. Beyond contacting your existing lender for guidance there may be an opportunity to reduce your current commitments by renegotiating your rate, or switching lenders. We can calculate your potential savings and assist with the process.
If you want to speak to one of our brokers, our standard call hours are 8.30am – 6.30pm Monday – Friday and 9am – 5pm on Saturday. You can reach us on 133 866 or by email on contact@unohomeloans.com.au
You can contact us through our online portal or Book in a quick call with our customer care team
You can also follow us on Facebook, Twitter and LinkedIn where we will be sharing helpful information and market updates in real-time.
We are here to help, any way we can.
